FUNDAMENTALS

Our time-tested processes have been the building blocks of our success. We recognize, however, that change is inevitable, and we embrace it. It is our willingness to be innovative that keeps the fun in fundamentals and engages our staff. We will remain confident in what we do and not only accept changes in healthcare but also drive its evolution.

While we strive to provide an unmatched level of service and dedication to our customers, payors and manufacturer partners, we are most proud of our ability to positively impact the well-being of our patients, one patient at time.   We play an integral role in the delivery of healthcare today and rely on the value of outcomes as a way to measure, learn, demonstrate, and pave the way for our continued success.

COMMUNICATION

We believe that transparency and effective communication are at the core of establishing common understanding and rewarding interactions. Being open, honest and trustworthy with customers, partners and ourselves encourages loyal and confident relationships that lead to meaningful results.

We pay close attention to the diverse needs of our patient population and act urgently to meet those needs. Without compromising the integrity of our service, we look to address each patient’s unique situation with a sense of compassion, priority and resolve.

SATISFACTION

As we strive to continuously create a rewarding environment for our employees, we remain passionate about providing services that exceed the expectations of those whose lives we touch. A team that is committed and engaged in what we do helps us reach the highest levels of satisfaction in all of our interactions with patients, referral partners, payors, and manufacturers (our customers) and ensures that our outcomes and levels of service remain relevant and meaningful.

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Diplomat Acquires Focus Rx

| Specialty Pharmacy | No Comments

Diplomat Acquires Focus Rx Focus Rx will complement Diplomat’s growing specialty infusion therapeutics category. FLINT, Mich. — Diplomat Pharmacy, Inc. (NYSE: DPLO), has completed its acquisition of Focus Rx Pharmacy…

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"“Everyone at Focus has been so kind and thoughtful. It’s really nice to know that I can work with a home infusion pharmacy that I trust.” "

− Julia, Focus Rx Patient

"“I love that when I call Focus Rx, a real person answers the phone, they know who I am and how to help me.” "

− Jess, Focus Rx Customer

"“It was hard enough to learn that I have cancer, when I learned it would cost thousands of dollars to treat my condition made me feel helpless. When I spoke with a representative at Focus Rx and they reassured me that help was available. I am now cancer free for over 4 years!!” Jennifer, Focus Rx patien"

− Jennifer, Focus Rx patient

OUR MISSION

WE PROMISE TO INSPIRE OUTSTANDING CUSTOMER SERVICE AND DELIVER POSITIVE PATIENT OUTCOMES.

Why Focus Rx

Focus Rx offers the best compassion and customer service while you go through this period of discomfort. Whether you need in-home care services, a care facility or prescription services in our office setting, we are available to support you.

Home TPN Program

Our new website, My Nutrition Focus is a home parenteral nutrition program focused on providing the best care possible for patients on TPN, wherever they call home. Our clinicians, having extensive experience in caring for TPN patients, are well-versed in the scientific principles of home TPN therapy.

Resources

Our pharmaceutical experts are knowledgeable on specialty medications, complex disease states and treatment protocols. Find eBooks, guides and downloads to help you understand our specialty and infusion pharmacy point of view.

Patients

If you need one-on-one, personalized service, extensive counseling on therapy management and continuous adherence to help with your medication care, we are committed to assisting you.

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